Yes it is. Current research demonstrates that video counseling can have the same outcomes as in-person counseling. With a service as personal as counseling, your preference is the deciding factor.

Yes. Professional counselors must have at least a Masters Degree and a professional license to practice in their home state. I pursued additional training to become a Board Certified - Telemental Health Counselor so that I could provide a video counseling option to my clients.

You need a computer or mobile device with built-in or external camera, a microphone, speakers or headphones and the latest version of Google Chrome browser for computers or Android devices – The latest version of Safari browser for iPads and iPhones. Most computers built within the last few years can handle the technical requirements of video counseling.

The program I use to connect with you is called Theraplatform. It operates at low bandwidth levels; however, the greater the internet speed the clearer our audio and video connection will be. Theraplatform recommends Ping: 25, Download: 3Mbps/sec, Upload 3Mbps/sec.

The program I use to conduct video counseling, Theraplatform, is HIPAA compliant, so all of your personal health information is protected. It is generally understood that there are limitations to security over the internet. Theraplatform is as secure as an online service can be – probably similar to shopping at an online store with a secure connection.

I am not contracted with health insurance companies, so I would be considered an out-of-network provider. I can provide you with a claim from that you can fill out and submit to your insurance, and in some cases they will reimburse you for a part of your cost.

Your Health Savings Account or Credit Card information will be stored securely within an internet service and charged part of your fee when you schedule the session and the remainder when the session is completed.

At an intake session, we talk about that. I research the local services in your community so that I know what is available to you. We also work together to identify an in-person support person, or two, who could be available to you if necessary. We also discuss what conditions might prompt me to contact local support to assist you. No decisions are made without your consent and permission.

Your state of residence may require at least one in-person meeting per year. In that case I will schedule a visit at a convenient time for you. Otherwise, if I am traveling to your state and you would like to meet, an in-person session can easily be arranged!